Amending or cancellingWe accept that amendments and cancellations happen when planning a trip. However, as outlined in Terms and Conditions under section 2 and 3 there are a few factors to be aware of:
2 Changes to itinerary
2.1 Changes by Reading Rooms Travel
At the time of publication all information in our brochure/website has been checked and is, to the best of our knowledge, correct. However, for reasons beyond our control, changes may need to be made to flight times, hotels, programs and tour personal. We cannot therefore guarantee that itineraries and programmes will be followed as published, and we reserve the right to make alterations. Significant alterations will be advised as soon as practical, and if alternative arrangements are unsuitable you may cancel and receive a full refund.
2.2 Flight Changes
We always intend using the airline advertised to the destination shown. We hold the right, either for reasons beyond our control or for reasons beneficial to the holiday, to change the airline and/or the destination and this will not constitute material change to the programme. We are not in a position to state the aircraft type for most holidays.
2.3 Hotel Changes
The accommodation/hotel vouchers issued for your holiday are non exchangeable and non refundable. This means you must use the vouvhers at the hotel indicated on the dates indicated. If you choose to change your itinerary in terms of hotel during your holiday the new room nights need to be paid in full.
2.4 Special Requests and flight Changes by you
Any special requests made on your booking form will be noted and we will do our best to provide these for you. We cannot, however, guarantee to comply with your request. Once a booking has been confirmed passengers using our flight arrangements must use the flight as the confirmed booking. If you wish to travel on a different date or time this will incur a £30 administration charge and any extra charges the airline involved make.
3.1 Cancellation by Reading Rooms Travel
If cancellation is necessitated through force majeur - e.g. civil strike, industrial dispute, natural or nucleur disaster we shall refund the portion of payment made to us by clients which has not been committed irrecoverably by us to the holiday. However we can be under no other liability to you in such cases.
3.2 Cancellation by you
Should you have to cancel your holiday, you should notify us in writing advising us of the reason for cancellation. The scale of cancellation charges is calculated according to the number of days prior to departure that we receive written notice.
3.3 Cancellation Charges
More than 84 days prior to departure, loss of deposit only 84-56 days prior to departure 66% of total fee 55 days or less prior to departure 100% of total fee.